Where Do IT Support Technicians Work?

The work environment of an IT support technician depends on their job specifications and the company that employs them. Most IT support technicians would it support companies in essex likely work in one of the following environments:
Help desk: Many large tech companies allocate a help desk area or service centre in or near their sales location where customers can go with their devices to get them rectified.

Support technicians at these locations may also handle queries and concerns over the phone, chat or video call.
In-house support: Large businesses, especially MNCs (multinational companies), and those that have complex IT requirements may have their in-house technical support departments or teams to assist the employees with their technical issues.

Remote support: Certain IT support technicians even travel to the customer’s location, residence or business establishment to resolve their technical problems.

IT Support Technician Salary And Job Outlook
The average national salary of an IT support technician in India is ₹16,538 per month. The following factors may influence the salary of an IT support technician:
Experience: As you gain more experience and expertise in the field and have supported customers with varying technical issues on a range of devices, you may earn more than the average salary.
Education: Having the backing of good educational qualifications can be beneficial, but in the IT industry it is also important to keep improving your skills and abilities, along with staying updated with the latest technology trends.

Company: The size of company that you work for can also influence the kind of package you receive. Typically, a larger company may offer better salaries to their employees than a small startup.

Location: If you work in a larger city, you may expect to receive much higher pay packages as compared to an organisation located in a small town. While considering two or more job offers, you may also want to remember that the cost of living in a big city is also higher, as is the career scope.

Industry: While most industries nowadays depend on tech or IT services, some have a greater reliance on them than others. Therefore, the industry you work in can also have an influence on the salary and perks you get offered.